Effective Date: April 8, 2026
Dowco Valve Company (“Dowco,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and protect your information when you visit our website at www.dowcovalve.com (the “Site”) or interact with us. This Privacy Policy is intended to provide general information about our privacy practices and does not create additional legal rights or obligations beyond those required by applicable law.
By using this Site, you consent to the data practices described in this Privacy Policy.
Information We Collect
We may collect information in the following ways:
Information You Provide Voluntarily
You may choose to provide personal information when you:
- Contact us through web forms or email
- Request product information, quotes, or technical support
- Communicate with us for business or customer service purposes
This information may include:
- Name
- Company name
- Email address
- Phone number
- Mailing address
- Any other information you voluntarily submit
Information Collected Automatically
When you visit our Site, certain non-personal information may be collected automatically, including:
- IP address
- Browser type and operating system
- Pages visited and time spent on the Site
- Referring website addresses
This information is used for website administration, performance monitoring, and improving user experience.
How We Use Your Information
Dowco uses collected information for legitimate business purposes, including:
- Responding to inquiries and requests
- Providing product, service, or technical information
- Improving our website, products, and services
- Communicating with customers and business partners
- Maintaining internal records and business operations
- Complying with legal and regulatory requirements
We do not sell, rent, or trade personal information to third parties.
Cookies and Tracking Technologies
Our Site may use cookies or similar technologies to enhance functionality and improve performance. Cookies help us understand how visitors use our Site and enable better navigation and content delivery.
You can choose to disable cookies through your browser settings. Disabling cookies may affect certain features of the Site.
Information Sharing and Disclosure
We may share information only in the following limited circumstances:
- With trusted service providers who assist with website hosting, IT support, or business operations, and who are obligated to protect the information
- When required by law, regulation, or legal process
- To protect the rights, property, or safety of Dowco, its users, or others
Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, misuse, alteration, or disclosure. While no method of transmission over the internet is 100 percent secure, we strive to use commercially acceptable means to safeguard information.
Third-Party Links
Our Site may contain links to third-party websites. Dowco is not responsible for the privacy practices or content of those external sites. We encourage users to review the privacy policies of any third-party websites they visit.
Data Retention
We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or legitimate business needs.
Your Privacy Rights
Depending on your jurisdiction, you may have rights regarding your personal data, including the right to:
- Request access to your personal information
- Request correction or deletion of your information
- Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
Children’s Privacy
Dowco’s website is intended for business use and is not directed toward children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
Dowco Valve Company
Email: sales@dowcovalve.com
Website: https://www.dowcovalve.com